Frequently Asked Questions

iLovePDF is a free online platform that provides powerful PDF tools for everyone. You can merge, split, compress, convert, edit, and do much more with your PDF files - all from your browser, without installing any software.

Yes! All our basic PDF tools are completely free to use. We offer premium plans for users who need higher limits, batch processing, or advanced features, but most users find the free tier sufficient for their needs.

No account is required for basic use. You can start using our tools immediately. Creating a free account gives you benefits like processing history, higher limits, and saved preferences.

iLovePDF works on all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. For the best experience, we recommend using the latest version of your browser.

Yes, your files are secure. All uploads use HTTPS encryption. Your files are processed in isolated environments and automatically deleted after processing (usually within 1 hour). We never access, read, or share your document content.

Files are automatically deleted from our servers within 1 hour after processing. Download links expire after this time. We don't keep copies of your files.

While we take security seriously, highly sensitive documents (legal, medical, financial) should be processed with appropriate caution. For maximum security, some tools offer client-side processing where files never leave your device.

Free users can upload files up to 50 MB. Premium users have limits up to 500 MB or unlimited, depending on their plan. For very large files, we recommend compressing first.

Go to Merge PDF, upload all the files you want to combine, drag to reorder if needed, then click Merge. Your combined PDF will be ready to download instantly.

Compression varies by file content. PDFs with images typically compress 50-90%. Text-heavy documents may only compress 10-30%. We offer multiple compression levels so you can balance size vs. quality.

Yes! Use our OCR PDF tool. It uses optical character recognition to extract text from scanned documents and images, making them searchable and editable.

Most operations (merge, split, rotate, organize) don't affect quality at all. Compression does reduce image quality - that's how file size is reduced. We offer different levels so you can choose the right balance.

Our PDF Editor lets you add text, images, shapes, and annotations. For extensive text editing, we recommend converting to Word first, making changes, then converting back to PDF.

Accuracy depends on the PDF's complexity. Simple text documents convert very well. Complex layouts with columns, tables, and graphics may need some cleanup. Scanned PDFs require OCR first for best results.

To PDF: Word, Excel, PowerPoint, JPG, PNG, and more.
From PDF: Word, Excel, PowerPoint, JPG, PNG, and more.
Check our homepage for the complete list.

Yes, most tools support batch processing. Upload multiple files, and they'll all be converted and available to download as a zip file. Premium users get higher batch limits.

Try these steps:

• Check your internet connection
• Make sure the file is under the size limit
• Ensure the file isn't corrupted (try opening it locally)
• Try a different browser
• Disable browser extensions that might interfere

If the download button doesn't work:

• Disable your popup blocker for this site
• Check if your browser blocked the download
• Try right-clicking and "Save link as..."
• Download links expire after 1 hour - process the file again if needed

You need the password to work with protected PDFs. Our Unlock PDF tool can remove protection if you have the password. We cannot bypass password protection.

Processing time depends on file size and complexity. Large files with many images or OCR processing take longer. If a task seems stuck after 5 minutes, try refreshing and uploading again.